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Support

Need help with TwinLens? Email us and we'll get back to you.

support@twinlensapp.com

We typically respond within 1 to 2 business days.

Frequently Asked Questions

How do I connect my two iPhones?

Open TwinLens on both phones. Choose Lens on the one you'll place at a distance and Mirror on the one you'll hold. On the Mirror, scan the QR code shown on the Lens or enter its 4 character code. Keep both phones nearby and unlocked; the connection can take a few seconds.

Do I need internet or WiFi to shoot?

No. The two iPhones connect directly over WiFi and Bluetooth, with no router, server, or account required. Your photos never leave your devices.

My phones won't connect. What should I check?

Make sure both phones have Bluetooth on and have granted TwinLens the Local Network and Camera permissions in Settings. Keep the phones close together and unlocked, then try again; the first connection can take up to about 10 seconds.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name at the top, then Subscriptions, and select TwinLens. You can also use Restore Purchases inside the app if a previous subscription isn't showing.

Which devices are supported?

TwinLens runs on iPhone. You need two iPhones, one as the Lens and one as the Mirror.